{"id":14016,"date":"2024-05-24T23:38:25","date_gmt":"2024-05-24T20:38:25","guid":{"rendered":"https:\/\/www.ne-fa.com\/degisim-ve-iade-politikasi\/"},"modified":"2024-05-24T23:45:36","modified_gmt":"2024-05-24T20:45:36","slug":"degisim-ve-iade-politikasi","status":"publish","type":"page","link":"https:\/\/www.ne-fa.com\/tr\/degisim-ve-iade-politikasi\/","title":{"rendered":"De\u011fi\u015fim ve iade politikas\u0131"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>De\u011fi\u015fim, iade ve kargo politikas\u0131 &#8211; Neva New Fashion a\u015fa\u011f\u0131daki gibidir<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Neva New Fashion ma\u011faza politikas\u0131 yaln\u0131zca iki durumda sipari\u015flerin iadesini kabul eder<strong><\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn hasarl\u0131 durumda geliyor<\/li>\n\n\n\n<li>\u00dcr\u00fcn sipari\u015f edilenle e\u015fle\u015fmiyor<\/li>\n\n\n\n<li>Sipari\u015f edilen \u00fcr\u00fcnle e\u015fle\u015fmeyen bir sipari\u015f gelmesi, baz\u0131 \u00fcr\u00fcnlerin eksik gelmesi veya sipari\u015fin hasarl\u0131 \u00fcr\u00fcnlerle gelmesi durumunda iade i\u00e7in a\u015fa\u011f\u0131daki ad\u0131mlar\u0131n izlenmesi gerekmektedir.<\/li>\n\n\n\n<li>Sipari\u015fte bir veya daha fazla \u00fcr\u00fcn\u00fcn eksik oldu\u011funu g\u00f6steren bir video klip \u00e7ekilmelidir. Bu durum, sipari\u015f edilen \u00fcr\u00fcnle e\u015fle\u015fmeyen \u00fcr\u00fcnlerin al\u0131nmas\u0131 veya al\u0131nan \u00fcr\u00fcnlerde hasar olmas\u0131 durumunda da ge\u00e7erlidir.<\/li>\n\n\n\n<li>Videoyu 24 saatten daha k\u0131sa s\u00fcrede sipari\u015f numaras\u0131n\u0131, faturay\u0131 ve makbuz numaras\u0131n\u0131 belirterek \u201c <a href=\"mailto:support@ne-fa.com\"><strong>info@ne-fa.com<\/strong><\/a> <strong>\u201d<\/strong> e-postas\u0131na g\u00f6nderin.<\/li>\n\n\n\n<li>\u0130lgili departman talebi inceleyecek ve nedenini teyit edecektir. Her talebe g\u00f6re tazminat yap\u0131lacakt\u0131r.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fterinin sipari\u015fi almay\u0131 reddetmesi veya sipari\u015fe ili\u015fkin g\u00fcmr\u00fck vergilerini \u00f6demeyi reddetmesi durumunda bu durumda i\u015flem yap\u0131lacakt\u0131r.<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">\u0130stenilen adrese teslim edilememesi nedeniyle sipari\u015f do\u011frudan kargo \u015firketi taraf\u0131ndan imha edilmi\u015ftir (Siz de\u011ferli m\u00fc\u015fterilerimizin takibini yapman\u0131z\u0131 tavsiye ederiz.<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Sipari\u015flerini do\u011frudan hesaplar\u0131 \u00fczerinden ve sipari\u015flere eklenen takip numaralar\u0131 arac\u0131l\u0131\u011f\u0131yla kargo \u015firketlerine vererek bunu \u00f6\u011frenin<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Gecikmeyi veya hasar\u0131 \u00f6nlemek i\u00e7in sipari\u015flere herhangi bir g\u00fcmr\u00fck \u00fccreti uygulan\u0131rsa.)<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Baz\u0131 s\u0131k sorulan sorular<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">S: Ar\u0131zal\u0131\/hasarl\u0131 bir \u00fcr\u00fcn ald\u0131m, para iadesi alabilir miyim?<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcn hasarl\u0131 veya ay\u0131pl\u0131 ise, \u00dcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131n\u0131z tarihten itibaren 7 g\u00fcn i\u00e7erisinde, orijinal kutusu ve\/veya ambalaj\u0131 bozulmadan, teslim ald\u0131\u011f\u0131n\u0131z haliyle iade edebilirsiniz. \u0130ade etti\u011finiz \u00fcr\u00fcn\u00fc ald\u0131ktan sonra, Kontrol edece\u011fiz, \u00dcr\u00fcn\u00fcn ar\u0131zal\u0131 veya hasarl\u0131 oldu\u011funun tespiti halinde, \u00dcr\u00fcn\u00fc iade etme talebinde bulundu\u011funuz tarihten itibaren yakla\u015f\u0131k 14 g\u00fcn i\u00e7inde \u00f6denen \u00fcr\u00fcn\u00fcn de\u011ferini, \u00f6denen kargo \u00fccretiyle birlikte iade edece\u011fiz.<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Nakliye politikas\u0131<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">  nakliye \u015firketleri, nakliye s\u00fcresi, nakliye \u00fccretleri,<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Neva New Fashion, sipari\u015fleri iki \u015firketten biri arac\u0131l\u0131\u011f\u0131yla g\u00f6nderiyor<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>DHL ve SMSA<\/strong> ve nakliye ve i\u015flem s\u00fcresi 2-7 i\u015f g\u00fcn\u00fcd\u00fcr<\/p>\n\n<p class=\"wp-block-paragraph\">Nakliye \u00fccretleri<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Neva New Fashion kargo \u00fccreti vergi dahil 34,5 TL&#8217;dir.<strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">***\u00d6nemli notlar***<strong><\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Neva New Fashion&#8217;\u0131n m\u00fc\u015fterilerine sipari\u015flerin kargolanmas\u0131 ile ilgili politikas\u0131, anla\u015fmal\u0131 oldu\u011fu kargo \u015firketlerinin politikas\u0131 ile ba\u011flant\u0131l\u0131d\u0131r. Bu nedenle Neva New Fashion, kargo \u015firketlerinin belirli \u00fclke veya \u015fehirlere ve bu b\u00f6lgelere g\u00f6nderim s\u00fcrecinde ek sigorta \u00fccreti uygulayabilece\u011fini vurgulamaktad\u0131r. g\u00f6nderim ko\u015fullar\u0131na g\u00f6re de\u011fi\u015fkenlik g\u00f6stermektedir ve Neva New Fashion, sipari\u015fi i\u015fleme koymaya ve gerekli adrese g\u00f6ndermeye devam etmek i\u00e7in uygulanan ek tutar\u0131 bakiyesinden tahsil etmek amac\u0131yla do\u011frudan m\u00fc\u015fteriye e-posta yoluyla uygulanan \u00fccretleri m\u00fc\u015fterilerinden tahsil etti\u011fini bildirir.<\/li>\n\n\n\n<li>Neva New Fashion \u015fu anda a\u015fa\u011f\u0131daki \u00fclkelere \u00fcr\u00fcn teslimat\u0131 yapmamaktad\u0131r: Filistin, \u0130ran,<strong> <\/strong>Baz\u0131 \u00fclkelerin baz\u0131 b\u00f6lgelerinde oldu\u011fu gibi, kargo \u015firketlerinden gelecek herhangi bir yeni g\u00fcncellemede m\u00fc\u015fteri bu konuda derhal bilgilendirilecektir.<\/li>\n\n\n\n<li>A\u015fa\u011f\u0131daki \u00fclkelere teslimat yaparken, kargo \u015firketlerinin her sipari\u015f i\u00e7in talep etti\u011fi 50 Euro tutar\u0131nda ek sigorta \u00fccreti vard\u0131r: Yemen, Libya ve Suriye.<\/li>\n\n\n\n<li>20 euro ek sigorta \u00fccreti var<strong> <\/strong>A\u015fa\u011f\u0131daki \u00fclkelere teslimat yaparken her sipari\u015f i\u00e7in nakliye \u015firketleri taraf\u0131ndan zorunlu k\u0131l\u0131n\u0131r: Sudan ve Nablus \u015fehri.<\/li>\n\n\n\n<li>Y\u00fcksek riskli \u00fclkelerde<strong> <\/strong>(<strong> <\/strong>Afganistan, Burundi, Parasal , Nijer) Sat\u0131\u015f fiyat\u0131na 30 Euro eklenmi\u015ftir.<\/li>\n\n\n\n<li>\u00fclkeler<strong> <\/strong>(Orta Afrika Cumhuriyeti, Filipinler Cumhuriyeti, Kongo Cumhuriyeti, Eritre, Kuzey Kore, Liberya, Somali) Sat\u0131\u015f fiyat\u0131na 30 Euro eklenmi\u015ftir.<\/li>\n\n\n\n<li>M\u00fc\u015fteriler Cumhuriyet G\u00fcmr\u00fck ve Harcama Dairesi&#8217;nde zorluklarla kar\u015f\u0131la\u015f\u0131yor<strong> <\/strong>M\u0131s\u0131r bazen y\u00fcksek \u00fccret ve masraflar dayatt\u0131klar\u0131 i\u00e7in Neva New Fashion&#8217;un bu masraflardan sorumlu olmad\u0131\u011f\u0131n\u0131 ve bunlar\u0131n \u00f6nceden beklenemeyece\u011fini veya bilinemeyece\u011fini bilerek buna dikkat etmek gerekir.<\/li>\n\n\n\n<li>Katar&#8217;a g\u00f6nderilecek g\u00f6nderilerde g\u00fcmr\u00fckte gecikme ya\u015fanmamas\u0131 i\u00e7in: Al\u0131c\u0131n\u0131n kimlik numaras\u0131 (QID numaras\u0131 vb.) sa\u011flanmal\u0131d\u0131r. oturma izni numaras\u0131, Ehliyet numaras\u0131, vb.) sipari\u015f bedelini \u00f6demeden ve sipari\u015fi tamamlamadan \u00f6nce. Sipari\u015finizi olu\u015ftururken notlar k\u0131sm\u0131na kimlik numaran\u0131z\u0131 ekleyebilirsiniz.<\/li>\n\n\n\n<li>Neva New Fashion, m\u00fc\u015fterilerine a\u00e7\u0131k bir politika \u00e7er\u00e7evesinde hizmet sunmaktad\u0131r; sipari\u015fi kargo \u015firketine teslim ettikten sonra Neva New Fashion, m\u00fc\u015fterinin sipari\u015fi almay\u0131 reddetmesi veya sipari\u015fi teslim almay\u0131 reddetmesi durumunda herhangi bir tazminattan sorumlu de\u011fildir. Sipari\u015ften kaynaklanan g\u00fcmr\u00fck vergilerini \u00f6derseniz, talep edilen adrese teslim edilememesi nedeniyle sipari\u015f do\u011frudan firma taraf\u0131ndan imha edilir. (Siz de\u011ferli m\u00fc\u015fterilerimizin sipari\u015flerini do\u011frudan hesaplar\u0131 \u00fczerinden takip etmelerini \u00f6neririz.) Sipari\u015flerin gecikmesini veya zarar g\u00f6rmesini \u00f6nlemek amac\u0131yla, sipari\u015flere herhangi bir g\u00fcmr\u00fck \u00fccreti uygulan\u0131p uygulanmad\u0131\u011f\u0131n\u0131 kargo \u015firketleri ile sipari\u015flere eklenen takip numaralar\u0131 arac\u0131l\u0131\u011f\u0131yla \u00f6\u011frenebilirsiniz.)<\/li>\n\n\n\n<li>\u00d6n\u00fcm\u00fczdeki 1 Temmuz 2021&#8217;den itibaren Avrupa Birli\u011fi, d\u00fcnya \u00e7ap\u0131nda internet \u00fczerinden \u00fcr\u00fcn satan t\u00fcm t\u00fcccarlara katma de\u011fer vergisi tahsil edecek. De\u011feri 150 Euro ve daha az olan, Avrupa Birli\u011fi&#8217;nde bulunan t\u00fcketiciler i\u00e7in. Yani g\u00f6nderinin de\u011feri 150 Euro&#8217;nun alt\u0131ndaysa, S\u00f6z konusu g\u00f6nderi i\u00e7in <strong>IOSS<\/strong> numaras\u0131n\u0131 sa\u011flay\u0131n.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>IOSS<\/strong> numaras\u0131 nas\u0131l al\u0131n\u0131r<strong><\/strong><\/p>\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/ec.europa.eu\/taxation_customs\/business\/vat\/ioss_en\n<\/div><\/figure>\n\n<p class=\"wp-block-paragraph\">\u0130ade politikas\u0131 ve<strong>  <\/strong>G\u00f6nderim i\u00e7in \u2013 Neva New Fashion ma\u011fazas\u0131<strong><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>De\u011fi\u015fim, iade ve kargo politikas\u0131 &#8211; Neva New Fashion a\u015fa\u011f\u0131daki gibidir Neva New Fashion ma\u011faza politikas\u0131 yaln\u0131zca iki durumda sipari\u015flerin<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14016","page","type-page","status-publish","hentry"],"pure_taxonomies":[],"_links":{"self":[{"href":"https:\/\/www.ne-fa.com\/tr\/wp-json\/wp\/v2\/pages\/14016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ne-fa.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ne-fa.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ne-fa.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ne-fa.com\/tr\/wp-json\/wp\/v2\/comments?post=14016"}],"version-history":[{"count":1,"href":"https:\/\/www.ne-fa.com\/tr\/wp-json\/wp\/v2\/pages\/14016\/revisions"}],"predecessor-version":[{"id":14017,"href":"https:\/\/www.ne-fa.com\/tr\/wp-json\/wp\/v2\/pages\/14016\/revisions\/14017"}],"wp:attachment":[{"href":"https:\/\/www.ne-fa.com\/tr\/wp-json\/wp\/v2\/media?parent=14016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}